About Us

Snowflake

BANKEAZ' Whistleblowing channel

by Arcadia

Snowflake is BANKEAZ' reporting channel for secure and, if desired, anonymous communication of cases that violate BANKEAZ' Code of Conduct or regulations and legislation applicable to BANKEAZ.

Every situation reported here goes through the filter of EthicsPoint, a third-party helpline service operated by NAVEX Global, Inc., ensuring that we are free of conflict of interest, and are then analyzed by the BANKEAZ investigation team

Site

Make reports and follow up with anonymity guarantee, all in one place

You can also make a complaint through the phone number available in your country:

Telephone

Belgium: 0800 --- ----

France: 0800 --- ----

Germany: 0800 --- ----

Italy: 0800 --- ----

Luxembourg: 0800 --- ----

Spain: 0800 --- ----

United Kingdom: 0800 --- ----

Contact

Customer Service

For matters related to the services provided by BANKEAZ,
contact our Customer Service or our ombudsman.

Thank you for your confidence in using Snowflake.
We want - and need
to listen to you.

To create a neutral environment and, being able to be anonymous, we entered into a partnership with NAVEX Global, Inc., an outsourced and totally exempt organization.

The Reporting Channel is a place where you can send suggestions and reports of unethical conduct or inconsistent with our way of thinking and acting. Your information is protected.

NAVEX Global, Inc. serves companies in several segments, in several countries, contributing to the process of transparency and to the maintenance of the ethical principles of all.

NAVEX Global, Inc., BANKEAZ' partner for building a safe and healthy environment